Frequently asked questions

You should be 18+, you need a valid proper license for the scooter you want to rent, a valid document (passport or ID), you need to sign the rental contract.

You take full responsibility for the hired scooter and equipment and you accept to use it according to the contract. If the scooter is damaged, you are responsible for the damage according to the contract.

We want you to get the best value. If you find a better comparable offer, contact us and we will review it.

Payments are handled through the available checkout payment methods. Local test sites may use offline payment methods.

You get a scooter in working condition, registration and insurance card, helmets, useful safety and tourist information, and our phone number in case of trouble.

As long as agreed in the booking. If you wish to keep it longer, contact us in advance and we will confirm if it is possible.

Choose the pickup location during booking. Delivery fees depend on the selected location.

Select pickup and dropoff details, choose the vehicle you can drive with your license category, enter contact details, and continue to payment.

Basic insurance is included with every scooter rental. Damages caused by the renter may still be charged according to the rental contract.

Contact us immediately and we will do our best to provide a solution as soon as possible.

According to the rental contract, the scooter must be locked and secured. In case of stolen helmets or missing equipment, replacement costs may apply.

If there are serious injuries or third parties involved, call emergency services first. Then contact us as soon as possible.