Last updated: June 2026
This Privacy Policy explains how Rent a Scooter Makarska collects and uses personal data when you visit our website, make a scooter rental booking, contact us, or pay a booking deposit online.
Who we are
Rent a Scooter Makarska provides scooter and vehicle rental services in Makarska, Croatia.
For privacy questions, contact us at rentascootermakarska@gmail.com.
Personal data we collect
When you make a booking, we collect the details needed to manage the rental: your name, email address, phone number, country, selected vehicle, driving licence category, helmet size, pickup and dropoff location, rental dates and times, payment/order details, and any message you send us.
We may also collect basic technical information such as IP address, browser information, device type, pages visited, and cookie data needed for website security, language selection, checkout, and analytics if enabled.
How we use your data
We use your data to confirm and manage your reservation, process the online deposit payment, contact you about pickup or changes, prepare booking and accounting records, prevent misuse or fraud, improve the website, and comply with legal obligations.
Online payments
Online payments are processed through WooCommerce and WooPayments/Stripe. Card details are entered in a secure payment form provided by the payment provider and are not stored on our website. We receive payment status, transaction identifiers, payment amount, currency, and limited card information such as card brand and last four digits where provided by the payment provider.
Legal basis
We process booking and payment data because it is necessary to prepare and perform the rental agreement. Some data is processed to comply with legal and accounting obligations. Website security and service improvement may be based on our legitimate interest. Optional marketing or non-essential cookies are used only where consent is required and given.
Who we share data with
We share data only where needed to provide the service: payment providers, website hosting and email providers, booking and WooCommerce systems, IT support, accountants, and public authorities where required by law. We do not sell personal data.
How long we keep data
Booking, order, and accounting records are kept for the period required by Croatian and EU legal obligations. General enquiries are kept only as long as needed to answer and manage the request. Technical logs are kept for a limited period needed for security and troubleshooting.
Your rights
Depending on the situation, you may request access to your personal data, correction, deletion, restriction of processing, data portability, or object to processing. You may also withdraw consent where processing is based on consent.
You can contact us at rentascootermakarska@gmail.com. You also have the right to contact the competent data protection authority.
Cookies
Our website may use essential cookies for language, security, checkout, and booking functionality. If analytics or marketing cookies are used, they should only be used according to the cookie settings shown on the website.
Changes to this policy
We may update this Privacy Policy when our services, website, payment setup, or legal requirements change. The latest version is published on this page.